We also flag any pre-existing wear we find during the inspection separately from new storm damage, since insurers distinguish between the two.
We photograph damage from multiple angles and distances, matching the level of detail West Point, NY adjusters typically expect to see in a claim submission.
Our Storm Damage Roof Repair reports note both storm damage and any pre-existing wear separately, which adjusters appreciate.
Full insurance and licensing documentation available on request.
Post-storm call volume spikes fast — our West Point crews prioritize active leaks first, then work through the queue.
Storm Storm Damage Roof Repair estimates stay firm even during high post-storm demand periods.
We've seen what speeds a claim through and what slows it down, and we document accordingly.
Storm damage covers a range of issues — here's what falls under our Storm Damage Roof Repair service.
Hail damage often shows as bruised or missing granules rather than obvious cracks, and it's easy to miss from the ground.
We check shingle tabs and seal lines across the whole roof, not just the visibly missing sections.
Debris removal and structural assessment happen together, not as two separate visits.
Proper documentation before you file can make the difference between a fast approval and a drawn-out dispute.
Once damage is documented, we move to repair — targeted fixes for isolated damage, full sections where needed.
We check gutters and downspouts alongside the roof, since storm damage rarely stops at the roofline.
Describe what happened and what you're seeing, and we'll get an inspection scheduled.
We check for hail bruising, lifted shingles, and debris impact across the full roof.
Photo documentation and a written quote are provided in the same visit.
Repairs are scheduled and completed to manufacturer spec, with documentation ready for your adjuster if you're filing a claim.
They walked us through what was worth claiming and what wasn't, no pressure either way.
— West Point Homeowner
Storm chasers were going door to door, but we called Roof Repair Smedway instead since they're actually local.
— West Point Homeowner
Wind stripped half our roof and they had it documented and repaired within the week.
— West Point Homeowner
They caught damage on a slope we never would have checked ourselves. Adjuster approved the full claim.
— West Point Homeowner
After a major regional storm, we prioritize scheduling based on damage severity across West Point, with active leaks always handled first.
